China Post Tracking

How do I track a China Post package?

To track your China Post package, simply input the tracking number (typically supplied by the sender) into the search bar on this page and click on "Track."

Our tracking system retrieves the latest information directly from the China Post database, offering real-time updates on the whereabouts and status of your package. In cases where carriers other than China Post have handled your package, we automatically obtain the necessary details from those carriers as well, covering transit and destination countries' carriers. We became very efficient at it since China package tracking is one of most used features of our service.

Alternatively, you have the option to track China Post packages on their official website. To do so, you can find the link in the heading of this page. Keep in mind that this method may require solving captchas, translating information from Chinese, and navigating through the websites of other carriers handling your package, such as your country's postal service.

What is China Post?

China Post is the official postal service of China. Its owner is the State Post Bureau of the People's Republic of China. The company is responsible for domestic and international mail delivery, print media distribution, stamps issuing, postal financial services and much more.

This carrier is responsible for the delivery of parcels inside and outside of China. This carrier operates a huge amount of shipments from online marketplaces like Aliexpress and other online marketplaces, which have grown a great deal lately. The majority of sellers from trading platforms like GearBest, DealExterme, Joom, etc. use China Post to deliver orders. When a package is registered with the carrier, it is assigned a tracking number, which complies with a standard of the Universal Postal Union. It contains 13 symbols, begins with 2 letters, followed by 9 digits and ends with 2 letters "CN".

China Post tracking system is rather complicated and the results are presented in Chinese language. Our service gets rid of those inconveniences for you.

China Post offers a spectrum of services catering to diverse shipping needs. Understanding these services is key to navigating the intricacies of the international shipping landscape. From standard mail options to expedited services, China Post caters to both individual senders and businesses. Whether you're sending a small parcel or a large package, understanding the array of services at your disposal sets the foundation for a successful shipping experience.

China Post Air Mail

China Post Air Mail stands out as a conventional postal service designed for managing the transport of letters, documents, and lightweight parcels. Its economical nature and extensive reach, linking major cities and regions worldwide, position it as a preferred choice for dispatching non-urgent items both domestically and internationally. This method, utilizing air transportation, provides a swift and efficient means for timely deliveries, all at a cost lower than most EMS and Express alternatives.

Within the country, China Post Air Mail guarantees reliable and budget-friendly mail services for domestic shipments. Its usage is widespread for dispatching letters, postcards, and small packages to different provinces and municipalities. As previously mentioned, the service seamlessly extends its capabilities to international destinations, enabling individuals and businesses to send parcels to diverse countries.

China EMS (Express Mail Service)

China EMS, known as Express Mail Service, stands as a premium expedited postal service courtesy of China Post, catering to those seeking faster and more secure deliveries domestically and internationally. China EMS employs dedicated express transportation channels, encompassing both air and ground services, ensuring prompt and dependable shipping.

There are instances where urgent delivery is imperative. For such cases, China Post extends its China EMS tracking service. While not as cost-effective as standard options, it guarantees delivery to the destination within 2-7 working days. Moreover, potential delays may result in a reimbursement of up to 50%. Customs processes grant it higher priority, expediting shipments beyond borders.

Should the need arise for a package return, there are no additional fees. The maximum weight limit varies depending on the target country, ranging from 20kg to 40kg. Dimensions restrictions for EMS packages also fluctuate based on the destination, ranging from 1 to 3 meters.

Domestically, China EMS presents next-day and second-day delivery choices for urgent shipments, widely adopted by businesses handling time-sensitive documents, high-value items, and critical packages. Internationally, China EMS establishes connections from China to major cities worldwide, offering an effective solution for express shipments. It encompasses features like real-time tracking, delivery confirmation, and insurance options, ensuring added peace of mind.

China International Express

China International Express is a dedicated service meeting the worldwide shipping requirements of individuals and businesses. This service places emphasis on facilitating smooth cross-border deliveries, providing a blend of speed and cost-effectiveness. It is notably favored by e-commerce enterprises participating in global trade.

Through China International Express, users enjoy simplified customs clearance procedures, minimizing the risk of delays. The service works in conjunction with global courier collaborators, guaranteeing the unhindered progression of shipments. This proves beneficial for businesses aiming to broaden their market presence and promptly deliver products to customers across the globe.

China Post International Large Package

China Post Large Package service facilitates the delivery of hefty and sizable items that surpass the dimensions and weight limits of standard parcels. In terms of cost, it is relatively economical compared to alternative carriers, although it operates at a leisurely pace, taking up to 2 months for the package to reach its final destination. This service caters particularly well to businesses engaged in international trade, handling the transportation of oversized items like machinery, equipment, or substantial quantities of merchandise. Large Package tracking numbers typically commence with the letter "C".

When shopping online, not every purchase is lightweight and compact. Given the international nature of many markets, it becomes feasible to acquire even larger items, such as a TV set, from a distant country to your residence. In such scenarios, opting for an international large parcel service becomes a fitting choice. Each package, including those with multiple items, comes with a tracking number.

This service permits the dispatch of packages weighing between 2kg and 40kg, with no specific size restrictions mentioned. If you have a sizable item for shipping, it is advisable to reach out to the customer support department for tailored information based on your specific circumstances.

China Post's service for shipping international large packages offers personalized solutions for transporting weighty and bulky items. It integrates specialized logistics and freight solutions to address the distinct demands of large packages. Customers enjoy economical shipping rates and dependable transportation, establishing it as the preferred option for businesses managing substantial cargo.

To sum up, China Post's extensive range of services attends to the diverse requirements of individuals and businesses, presenting adaptable and effective solutions for both domestic and international shipments. Whether dealing with standard mail, express deliveries, international shipping, or oversized packages, China Post's all-encompassing services play a crucial role in facilitating the smooth flow of goods and information on a global scale.

China Post Registered Air Mail

China Post Registered Air Mail is a reliable and traceable postal service crafted for the dispatch of letters, documents, and small parcels. It furnishes a tracking number, enabling both the sender and recipient to keep tabs on the shipment's journey. This service is favored for valuable or significant items, delivering an extra level of security and accountability.

China Post Ordinary Small Packet Plus

China Post Ordinary Small Packet Plus is meant for shipping of light and small, low-value items under 2kg from China to the outer world. It is the cheapest of all China Post services and is widely used in e-commerce because of that. All kinds of small packages like clothes, accessories, computer hardware, etc. are usually delivered this way. While it lacks the advanced tracking features of registered services, it remains a cost-effective solution for lightweight shipments. This service is commonly used for small online purchases, promotional items, and samples. You may easily send large quantity of them with only one shipping order.

Such parcels also should not be longer than 90cm. These requirements are suitable for the most goods that people buy at eBay, AliExpress, Amazon, or any other small eCommerce seller. If the international small package weighs less than 500g, the cost rates will be as for sending documents. The time needed for delivery greatly relies on the options you choose and the distance between the source and target locations.

China Post Small Packet

China Post Small Packet presents an economical alternative designed for compact parcels. It proves apt for items not necessitating elaborate tracking. Though the delivery time may extend beyond that of express services, it stands as a cost-effective option for individuals and businesses dispatching small, non-urgent packages on an international scale.

ePacket

ePacket emerges from a partnership involving China Post, the United States Postal Service (USPS), and additional carrier collaborators. Specifically crafted for lightweight and compact items, it finds extensive application in cross-border e-commerce. ePacket stands out for its swifter delivery times in comparison to regular services, coupled with the inclusion of ePacket tracking features. This renders it a favored option for both online sellers and buyers.

China Post SAL (Surface Air Lifted)

Frequently, you might come across the SAL abbreviation. This approach involves the initial land delivery of your parcel in the source country, followed by its air travel to the intended destination. Subsequently, the package is handed over to the recipient as standard mail. SAL, short for Surface Air Lifted, stands as a budget-friendly international shipping alternative that strikes a balance between speed and cost-effectiveness. It employs a blend of surface and air transport, rendering it apt for parcels that lack urgency. SAL is commonly preferred for larger shipments or items that do not require immediate attention.

China Post Air Parcel

China Post Air Parcel stands as a conventional international shipping service tailored for parcels. It ensures dependable and affordably priced transportation for medium-sized packages. While it may not match the swiftness of express services, it presents a pragmatic option for individuals and businesses aiming to strike a balance between cost and delivery time.

China Post Surface Mail

China Post Surface Mail emerges as an economical alternative for the international shipment of large and heavy items. It encompasses sea transportation, offering a slower yet more budget-friendly solution for voluminous goods. This service finds suitability for businesses handling oversized items or individuals with shipping needs that are not time-sensitive. If you are in search of a cost-effective transportation method and are willing to wait, the surface parcel becomes a fitting choice. Through this option, your parcel can undergo delivery via various land transports such as trucks, automobiles, railway, and more.

China Post Unregistered

China Post Unregistered refers to a basic postal service without tracking capabilities. It is the most economical choice but lacks the ability to trace the package's journey. This service is suitable for sending non-valuable items where tracking is not a priority.

Unregistered China Post Packages are trackable only when they are being transported within China. As soon as such parcel is exported to the destination country, it becomes unavailable for tracking. Its tracking numbers usually begin with the letter "U".

China Post Tracking Number Format

China Post tracking numbers typically involve a blend of letters and numbers. Although the format might differ depending on the specific service, a prevalent structure comprises a 13-character series. Typically, it kicks off with two letters, followed by nine numbers, and concludes with two more letters.

• Prefix: This initial part commonly signifies the type of mail or service and comprises 2 letters.
• Numeric Identifier: An exclusive numerical sequence that pinpoints your specific shipment, including 9 digits.
• Suffix: Alphabetic characters, often reflecting destination or routing information, consisting of 2 letters. In the case of China Post, this will consistently be "CN".

Here is the breakdown of prefixes, depending on the service type:

• R* - Registered Air Mail;
• U* - Unregistered Mail / Ordinary Small Packet Plus;
• C* - International Large Package / International Express Mail;
• E* - EMS;
• L* - ePacket.

Here are some examples:

• RL123456789CN;
• CF918273645CN;
• UB129834765CN.

China Post Tracking Statuses

China Post provides several tracking statuses to keep customers informed about their shipments. These statuses include information about the package's location, transit, and delivery progress.

While checking updates on your delivery you may see several different statuses. Each of them helps to understand the current stage of the delivery process.

• Inward arrival. It shows you when your parcel has reached the country of the target destination;
• Collection. After you have shipped your parcel and it has reached the post office you receive this status;
• Outward departure. When your parcel is been properly prepared and it can be delivered to the target country you will see this status;
• Dispatching. If you send packages to foreign countries, at first some post office get and redirects them to the export office, from which they will go to foreign countries;
• Opening. Such status occurs after your packages are received by some locals post offices and have been processed. Alternatively, if your package is a part of a larger box of parcels, which has to be checked at customs. You do not have to worry, as custom workers do not open your package. If everything is fine, packages continue their shipment;
• Successfully delivered. It means that your package is delivered. If you have received this status, but not the package, you should ask neighbors or get in touch with a courier who was in charge of your delivery.

We've also added some statuses that you may see in your tracking results with their meanings at the bottom of this page in a table view. Feel free to check it out.

How long does China Post take to deliver to the USA?

The delivery time from China Post to the USA varies depending on the shipping method chosen. Standard shipping may take anywhere from 2 to 4 weeks, while express options can deliver within a week. Factors such as customs clearance and the chosen shipping service influence the delivery timeframe. We've recently made an in-depth research exactly about this, check it out: China Post delivery time to the USA.

The delivery time also greatly relies on the target destination and what transportation method you have decided to use. Usually the average time for delivery ranges from 5 to 90 business days. Among delivery methods you can use:

• Air Package average time 5-16 business days;
• Surface Air Lift Package average time 15-21 business days;
• Surface Parcel Package time 41-70 business days.

Why does China Post take so long?

Numerous factors may contribute to extended delivery times when using China Post. These factors encompass customs processing, elevated shipment volumes, and the chosen shipping method. Additionally, unforeseen events or weather conditions could introduce delays.

Why is my parcel stuck at a certain point?

Parcels occasionally stall at certain points due to customs processing, security checks, or logistical challenges. Brief delays during transit are not uncommon. If a delay persists, it's advisable to contact China Post customer service for assistance.

Who delivers China Post in the USA?

In the USA, China Post packages are typically handed over to the United States Postal Service (USPS) for the final stage of delivery. USPS collaborates with China Post to ensure the successful delivery of packages to their intended recipients.

Why does my China Post tracking say delivered but not received?

If your tracking status reads "delivered" but you haven't received your parcel, there could be various reasons. It's recommended to check with neighbors or the local post office. In some instances, the status might update prematurely, and the package could arrive shortly.

Why are there no tracking records for my package?

Several factors could contribute to the absence of tracking records, such as delays in system updates, errors in the tracking number, or the parcel not yet being handed over to the carrier. If the issue persists, reaching out to China Post customer service is advisable.

What to do when there are "Customs Rejected" or "Safety Check Rejected" statuses for my parcel?

Encountering "Customs Rejected" or "Safety Check Rejected" statuses suggests issues during the inspection process. Contacting China Post or the local customs office for guidance on resolving the situation and expediting the delivery is recommended.

What does "shipped with China Post" mean?

When a seller or online platform mentions that an item is "shipped with China Post," it signifies that China Post is the designated carrier responsible for transporting the package to its destination.

What is the shipping method for China Post?

China Post provides various shipping methods, including standard airmail, express services like EMS, and international large package services. The chosen method depends on factors such as package size, weight, and the desired delivery timeframe.

Can USPS track China Post?

Yes, USPS can track China Post packages. Once the parcel enters the United States, USPS takes over the delivery process and provides updated tracking information on their website.

Does UPS deliver China Post packages?

While UPS is not directly involved in delivering China Post packages, UPS may handle the last-mile delivery in certain cases. Typically, packages are transferred to USPS for final delivery within the United States.

What does it mean when Amazon says shipped with China Post?

When Amazon states that an item is "shipped with China Post," it signifies that China Post is responsible for transporting the package from the seller to the designated Amazon fulfillment center.

What companies use China Post?

Numerous companies, particularly international e-commerce businesses, opt for China Post to ship their products globally. Its popularity stems from its cost-effectiveness and extensive reach.

Is China Post tracking legit?

Yes, China Post tracking is a legitimate and widely utilized system to monitor the status and location of parcels in transit. Customers can rely on the provided tracking information for updates on their shipments.

Why is China Post so cheap?

China Post's cost-effectiveness can be attributed to the substantial volume of shipments it handles, economies of scale, and government subsidies. Bulk shipping and efficient logistics contribute to keeping overall costs low.

Does China Post work on Sunday?

China Post generally adheres to a standard business schedule, meaning it does not provide regular delivery services on Sundays. However, certain express services or special arrangements may involve weekend operations.

Contacting China Post

This company is committed to ensuring a successful and satisfactory customer experience. However, it is inevitable that certain issues may arise. In such cases, there are various methods available to address and resolve the problems.

Initially, it is advisable to consult the FAQ section, which contains a comprehensive collection of common questions, answers, and instructions that may assist in resolving your issue.

If your concern is specific and time is not a constraint, or if you simply require information on a personal question, you can submit a request. The website features a dedicated page where you can provide details about your issue and forward it to the customer support department.

In situations where a prompt resolution is crucial, do not hesitate to contact customer support agents directly. By furnishing all relevant information, support representatives will supply the necessary assistance and aid in resolving your issue.

Addressing Delivery Failures

In the event of a delivery failure or if you encounter issues with your shipment, contacting China Post is essential. You can reach out to their customer support through various channels, including:

• Online Inquiry Form: China Post provides an online inquiry form on their official website. You can submit details about your issue, such as tracking number, delivery address, and a description of the problem.

• Customer Service Hotline: China Post has a customer service hotline that you can call to speak directly with a representative. The hotline number is typically available on their official website or on the shipping documents.

When addressing delivery failures, be prepared to provide accurate information about your shipment, including the tracking number and any relevant details about the issue. China Post's customer support will work to investigate and resolve the problem promptly.

Changing Package Address

If there's a need to modify the delivery address for your package, prompt action is essential. Reach out to China Post at your earliest convenience and furnish them with the revised address details. Alterations to the address may be feasible, but they are contingent on specific conditions and could involve additional charges. China Post's customer service will assist you in navigating the process and apprise you of any associated fees.

Delayed Updates and Lost Parcels

Delayed Updates

If you notice delays in tracking updates for your shipment, it can be a cause for concern. In such cases, consider the following steps:

• Check Tracking Information: Verify the accuracy of the tracking number and review the provided tracking information. Sometimes, delays can occur due to system updates or glitches.

• Contact Customer Support: Reach out to China Post's customer support to inquire about the status of your shipment. Provide them with your tracking number and any relevant details.

• Patience during Peak Seasons: During peak shipping seasons or holidays, delays may be more common. China Post may experience higher shipment volumes, leading to slower updates.

Lost Parcels

If you suspect that your parcel is lost, follow these steps:

• Initiate an Inquiry: Use the online inquiry form or contact China Post's customer service to initiate an inquiry into the status of your parcel.

• Provide Details: Furnish detailed information about your shipment, including the tracking number, shipping date, and contents of the package.

• Follow-up: Stay in contact with China Post to receive updates on the investigation. In some cases, they may be able to locate and redirect the lost parcel.

Compensation and Refund Policies

China Post has specific policies in place regarding compensation and refunds for lost or damaged parcels. It's important to be aware of these policies:

• Insurance Options: If your shipment is insured, you may be eligible for compensation. Review the insurance options available and ensure that your package is adequately insured.

• Claim Process: In the event of loss or damage, you'll need to file a claim with China Post. This typically involves providing evidence of the value of the contents and the condition of the package.

• Refund Eligibility: Refund eligibility depends on various factors, including the circumstances of the loss or damage and the insurance coverage. China Post's customer support can guide you through the refund process.

Understanding how to contact China Post and navigating the procedures for addressing delivery failures, changing package addresses, managing delayed updates, and seeking compensation or refunds is crucial for a positive shipping experience. Stay informed, communicate proactively, and utilize the available customer support channels to ensure the efficient resolution of any issues that may arise during the shipping process.

Official Website of China Post

The official website of China Post is a primary and reliable source for tracking information. Here's how you can use it:

• Tracking Page: Navigate to the tracking page on the official China Post website. This page typically features a user-friendly interface where you can input your tracking number to access real-time updates on your shipment.

• Enter Tracking Number: Input your unique tracking number into the designated field. Ensure accuracy to receive the most precise tracking information.

• Tracking Details: Once the tracking number is submitted, the website will provide detailed information about the current status, location, and recent history of your shipment. This includes key events such as dispatch, transit, and delivery.

• Language Options: The official website also offers its content in English, allowing users to view tracking information in different languages for convenience.

Third-Party Tracking Services

In addition to the official website, various third-party tracking services can provide an alternative way to monitor your China Post shipments. These services may offer additional features and a different user interface.

Pros of tracking with Parcelous.com

We offer a very user-friendly interface to track China Post packages. We gather tracking information not only from China Post but also from all the carriers involved in processing the shipment, so you don't have to do it manually from different sites - we collect it in one place. We also translate all the information that is in Chinese to English.

One more feature for your convenience: after you do a tracking request, your tracking number gets remembered and is shown under the search form, which is clickable. A click on this element will instantly get you to your tracking results. Never it has been getting back for updates so easy!

China Post Tracking for eCommerce Platforms

We provide a convenient easy-to-integrate Shopify app for you to provide China shipping tracking for your customers. Check out our eCommerce page to learn more.

Most Frequent China Post Tracking Statuses

We've collected the top-300 most frequently occuring China Post tracking statuses from our database. Here they are, sorted by frequency in descending order: