Slovenia Post Carrier Info & Tips
Slovenia Post is a state-owned postal operator. There are more than 5,500 employees in the company, providing different services (both domestically and internationally). The company delivers parcels, mail, as well as morning newspapers. Besides, there are some services designed to suit businesses and government clients' needs. Nowadays, Slovenia Post is not only a postal services provider but also a logistics operator. So, let's focus on the services offered.
Lettermail
If you are looking for a safe way to send a small item or a letter internationally or domestically, this service is a good choice. It's possible to use it for sending letters/small parcels within Slovenia and abroad. There are several options for you to select from, including ordinary and recorded items. Ordinary item is the one that doesn't require a signature on delivery. Speaking about recorded items, this service will provide you with posting proof and delivery confirmation. There are several types of letters, so let's identify the differences.
- Ordinary letter. An ordinary letter has a maximum weight of 2kg and may have the shape of a rectangle or roll. Speaking about size limits, such a letter shouldn't be bigger than 600mm (the greatest single dimension).
- Standard letter. Any closed item of a rectangular shape is a standard letter (its weight shouldn't be more than 20g). The minimum size is 90mm x 140mm, the maximum is 165mm x 235mm.
- Registered letter. When sending a registered letter, you will get a posting certificate and your letter will be signed for at the delivery address. Weight and size restrictions are the same as with ordinary letters. All you have to do to send a registered letter is to visit the post office or simply hand a letter to your postman.
- Insured letter. If your letter is a really important and valuable one, you can choose an insured letter service. You will get a special envelope for insured letters (the one of another color). If your letter is lost, you will get compensation.
Parcel and Logistics
Slovenia Post offers fast delivery of parcels nationwide and worldwide. It's possible to send pallets, oversized parcels, and freight.
Business Parcel
Business Parcel is a service designed to meet the needs of businesses covering the B2B and B2C segments. The maximum weight for this service is 50 kilograms. Business Parcel service is a rather quick one, as the delivery usually takes just one business day. Besides, it's possible to request time-certain delivery. If a parcel is a really big one (more than 50 kilograms), one can utilize Oversize Business Parcel service. The weight limit for this one is 100 kilograms.
International Business Parcel
International Business Parcel service is available for many countries, including Bulgaria, Romania, Germany, Serbia, Sweden, Austria, Montenegro, Great Britain, and more. The maximum weight for a parcel to be sent via this service is 30 kilograms. But be attentive, as some items will not be accepted:
- lacking proper packaging;
- containing precious metals or stones, and works of art;
- containing fragile goods;
- containing animals;
- containing dangerous items (guns, explosives);
- containing narcotics.
Express Mail Services
National Express Mail
National Express Mail service provides same-day delivery for those who have urgent shipments. The shipment may contain either items or written messages. The weight limit for this service is 50 kilograms.
City Express Mail
This service can be used in major cities of Slovenia, including Nova Gorica, Maribor, Celje, Murska Sobota, and several others. Your shipment shouldn't weight more than 50 kilograms. All shipments collected in the area of Ljubljana are usually delivered within one hour of receiving your order. In other major cities across Slovenia, your shipments will be delivered within two hours.
International Express Mail
This service can be used internationally only. Every parcel is insured for customers not to worry about anything. Al shipments are given special barcodes, making it possible for you to track a parcel throughout the entire way. The delivery takes no longer than one business day. Food products, dangerous items, animals, precious stones and metals are not accepted. The maximum weight per shipment is 30 kilograms.
Receiving Mail
There are multiple solutions for receiving mail. For example, one can use the application My Delivery - My Choice to change the delivery point. In this application, one can choose different delivery options, including delivery to a gas station, changing the address, delivery to any place you like, or collection from the post office. One can also use PS Paketomats to receive parcels without wasting time in queues. Another option is Direct4me delivery boxes. This service is a part of the modernization Slovenia Post is currently working at. There are 24 parcel lockers in major cities across Slovenia, and the company has added more than 400 smart delivery boxes.
Slovenia Post Tracking Number Peculiarities
Slovenia Post tracking may be super convenient, especially if your parcel is a very important one, as using this service you can track Slovenia Post parcel at any time you like to check its status. Slovenia Post tracking number usually looks like this:
- for packages up to 2 kilograms - Rx764398543SI;
- for parcels from 2 to 20 kilograms - Cx548364972SI;
- for EMS parcels - Ex548395103SI.
Using Slovenia Post tracking number, one can get to know all the important details about the delivery and delays (if any).
Average Delivery Time
Choosing the service to use, you should understand that the delivery time may differ greatly due to a service you have selected. So, domestic express deliveries usually take one business day. Using express services, one can get a parcel in several hours. Speaking about international deliveries, it will take longer to deliver goods. It depends on the destination and parcel type but usually takes no longer than two weeks (if the destination is not a very remote one, it will take less time).
Slovenia Post Customer Support Department
The team of professionals will answer all your questions if you are facing any difficulties sending/receiving your parcel, using a mobile app, and so on. There are several options for you to choose from. You can either fill in a special form on the Slovenia Post official website, call them or send an e-mail.
